Hardware & Network Support Engineer

Job Summary

We are looking for a hands-on IT Hardware & Network Support Engineer to manage the company's day-to-day hardware, desktop, networking, and IT infrastructure requirements.

The candidate should be capable of independently diagnosing and resolving PC hardware issues, network problems, router/switch configurations, internet connectivity, Wi-Fi, printers, and other IT-related issues.
Key Responsibilities

Diagnose, repair, and maintain desktop PCs, laptops, monitors, UPS, printers, and other IT equipment.
Install and configure Windows, drivers, applications, and system updates.
Handle hardware upgrades and replacement of components such as RAM, SSD/HDD, SMPS, motherboard, etc.
Configure and troubleshoot routers, switches, Wi-Fi routers, and access points.
Manage office LAN/WAN connectivity and troubleshoot network issues.
Configure and troubleshoot IP addresses, DHCP, DNS, gateways, subnetting, and network connectivity.
Troubleshoot LAN cables, switch ports, internet connectivity, and Wi-Fi issues.
Perform basic firewall and network security configuration.
Maintain and troubleshoot office network infrastructure.
Provide technical support to employees atall branches
Maintain IT asset records, network documentation, and configuration details.
Coordinate with external IT, internet, hardware, and software vendors when required.
Identify recurring IT issues and take preventive measures to reduce downtime.
Required Skills

Strong hands-on experience in PC/Laptop hardware troubleshooting and repair.
Good practical knowledge of computer networking and network infrastructure.
Hands-on experience with router and switch configuration.
Knowledge of TCP/IP, DHCP, DNS, IP addressing, gateways, and subnetting.
Experience with LAN cabling, RJ45 crimping, and cable testing.
Good Windows installation and troubleshooting skills.
Printer and peripheral troubleshooting knowledge.
Basic understanding of firewalls and network security.
Strong troubleshooting and problem-solving abilities.
Good communication skills and ability to work independently.
Willingness to work between Andheri and Nariman Point based on requirements.
Preferred
Experience with Cisco, MikroTik, TP-Link, D-Link, Netgear, or Ubiquiti networking equipment will be an advantage.
CCNA or other networking certifications are an added advantage, but practical hands-on experience is preferred.

Education
Diploma / Bachelor's degree in Computer Science, IT, Networking, or a related field.

What We Are Looking For
A practical, reliable IT professional who can independently handle:
Hardware Repair | Desktop Support | Networking | Router & Switch Configuration | Wi-Fi | Printer Support | Network Troubleshooting

Benefits:


Health insurance
Provident Fund
Application Question(s):


We need Immediate Joiner
Work Location: In person